Privacy Policy

Effective date: January 1, 2021

Thanks for entrusting Ripka Technologies S.L. ("RT", "we", "our", "us") with your personal information. Holding on to your private information is a serious responsibility, and we want you to know how we're handling it.

All capitalized terms have their definition in RT Terms of Service, unless otherwise noted here.

The short version

We use your personal information as this Privacy Statement describes. No matter where you are, where you live, or what your citizenship is, we provide the same high standard of privacy protection to all our users around the world, regardless of their country of origin or location.

Of course, the short version and the Summary below don't tell you everything, so please read on for more details.

Summary

Section	What can you find there?
What information RT collects	RT collects information directly from you for your registration, payment, transactions, and user profile. We also automatically collect from you your usage information, cookies, and device information, subject, where necessary, to your consent. RT may also collect User Personal Information from third parties. We only collect the minimum amount of personal information necessary from you, unless you choose to provide more.
What information RT does not collect	We don't knowingly collect information from children under 13, and we don't collect Sensitive Personal Information.
How RT uses your information	In this section, we describe the ways in which we use your information, including to provide you the Service, to communicate with you, for security and compliance purposes, and to improve our Service. We also describe the legal basis upon which we process your information, where legally required.
How we share the information we collect	We may share your information with third parties under one of the following circumstances: with your consent, with our service providers, for security purposes, to comply with our legal obligations, or when there is a change of control or sale of corporate entities or business units. We do not sell your personal information and we do not host advertising on RT. You can see a list of the service providers that access your information.
Additional services	We provide information about additional service offerings, including third-party applications.
How you can access and control the information we collect	We provide ways for you to access, alter, or delete your personal information.
Our use of cookies and tracking	We only use strictly necessary cookies to provide, secure and improve our service. We offer a page that makes this very transparent. Please see this section for more information.
How RT secures your information	We take all measures reasonably necessary to protect the confidentiality, integrity, and availability of your personal information on RT and to protect the resilience of our servers.
RT's global privacy practices	We provide the same high standard of privacy protection to all our users around the world.
How we communicate with you	We communicate with you by email. You can control the way we contact you in your account settings, or by contacting us.
Resolving complaints	In the unlikely event that we are unable to resolve a privacy concern quickly and thoroughly, we provide a path of dispute resolution.
Changes to our Privacy Statement	We notify you of material changes to this Privacy Statement 30 days before any such changes become effective. You may also track changes in our Site Policy repository.
Contacting RT	Please feel free to contact us if you have questions about our Privacy Statement.

Privacy Statement

What information we collect

"User Personal Information" is any information about one of our Users which could, alone or together with other information, personally identify them or otherwise be reasonably linked or connected with them. Information such as a username and password, an email address, a real name, an Internet protocol (IP) address, and a photograph are examples of "User Personal Information."

User Personal Information does not include aggregated, non-personally identifying information that does not identify a User or cannot otherwise be reasonably linked or connected with them. We may use such aggregated, non-personally identifying information for research purposes and to operate, analyze, improve, and optimize our Website and Service.

Information users provide directly to us

Registration information

We require some basic information at the time of account creation. When you create your own username and password, we ask you for a valid email address.

Payment information

If you sign on to a paid Account with us we collect your full name, address, and credit card information or PayPal information. Please note, RT does not process or store your credit card information or PayPal information, but our third-party payment processor does.

Profile information

You may choose to give us more information for your Account profile, such as your full name, an avatar which may include a photograph, your biography, your location, your company, and a URL to a third-party website. This information may include User Personal Information. Please note that your profile information may be visible to other Users of our Service.

Information we automatically collect from your use of the Service

Transactional information

If you have a paid Account with us, we automatically collect certain information about your transactions on the Service, such as the date, time, and amount charged.

Usage information

If you're accessing our Service or Website, we automatically collect the same basic information that most services collect, subject, where necessary, to your consent. This includes information about how you use the Service, such as the pages you view, the referring site, your IP address and session information, and the date and time of each request. This is information we collect from every visitor to the Website, whether they have an Account or not. This information may include User Personal information.

Cookies

As further described below, we automatically collect information from cookies (such as cookie ID and settings, but also JWT tokens and local storage) to keep you logged in, to remember your preferences, to identify you and your device and to analyze your use of our service.

Google Analytics

a. On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1)(f) GDPR) Google Analytics, a web analysis service of Google Inc. (Google). Google uses cookies. The information generated by the cookie about the use of the online offer is generally transferred to a Google server in the US and stored there. b. For cases where personal data is transferred outside the EU and EEA, e.g. to the USA, the following standard contractual clauses apply: https://privacy.google.com/businesses/processorterms/mccs/ c. Google will use this information on our behalf to evaluate the use of our online offerings to our users. Google will compile reports, and provide us with insights to other services associated with the online offer which might be of interest to the user. d. Pseudonymous user profiles can be created from the processed data. e. We use Google Analytics to display the ads placed by Google and its partners (so-called remarketing or Google Analytics Audiences) only to the users that have shown an interest to our online offer, or who have certain characteristics e.g. interests in certain topics or products that are determined by the web pages visited. f. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union, or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. g. The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. h. Further information on data use by Google, possible settings and objections can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners (Data use by Google when using our partners' websites or apps), http://www.google.com/policies/technologies/ads (Data use for advertising purposes), http://www.google.de/settings/ads (Manage information that Google uses to show you advertising).

Device information

We may collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer. This information may include User Personal information.

Information we collect from third parties

RT may collect User Personal Information from third parties. For example, this may happen if you sign up for training or to receive information about RT from one of our vendors, partners, or affiliates. RT does not purchase User Personal Information from third-party data brokers.

What information we do not collect

We do not intentionally collect "Sensitive Personal Information", such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation. If you choose to store any Sensitive Personal Information on our servers, you are responsible for complying with any regulatory controls regarding that data.

If you are a child under the age of 13, you may not have an Account on RT. RT does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a User who is under the age of 13, we will have to close your Account. We don't want to discourage you from learning, but those are the rules. Please see our Terms of Service for information about Account termination. Different countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not have an Account on RT.

How we use your information

We may use your information for the following purposes:

We use your Registration Information to create your account, and to provide you the Service.
We use your Payment Information to provide you with the Paid Account service or any other RT paid service you request.
We use your User Personal Information, specifically your username, to identify you on RT.
We use your Profile Information to fill out your Account profile and to share that profile with other users if you ask us to.
We use your email address to communicate with you, if you've said that's okay, and only for the reasons you've said that's okay. Please see our section on email communication for more information.
We use User Personal Information to respond to support requests.
We use User Personal Information and other data to make recommendations for you, such as to suggest projects you may want to follow or contribute to. We learn from your public behavior on RT --such as the analyses you read-- to determine your analysis interests, and we recommend similar projects. These recommendations are automated decisions, but they have no legal impact on your rights.
We may use User Personal Information to invite you to take part in surveys, beta programs, or other research projects, subject, where necessary, to your consent.
We use Usage Information and Device Information to better understand how our Users use RT and to improve our Website and Service.
We may use your User Personal Information if it is necessary for security purposes or to investigate possible fraud or attempts to harm RT or our Users.
We may use your User Personal Information to comply with our legal obligations, protect our intellectual property, and enforce our Terms of Service.
We limit our use of your User Personal Information to the purposes listed in this Privacy Statement. If we need to use your User Personal Information for other purposes, we will ask your permission first. You can always see what information we have, how we're using it, and what permissions you have given us in your user profile.

Our legal bases for processing information

To the extent that our processing of your User Personal Information is subject to certain international laws (including, but not limited to, the European Union's General Data Protection Regulation (GDPR)), RT is required to notify you about the legal basis on which we process User Personal Information. RT processes User Personal Information on the following legal bases:

Contract Performance:
- When you create a RT Account, you provide your Registration Information. We require this information for you to enter into the Terms of Service agreement with us, and we process that information on the basis of performing that contract. We also process your username and email address on other legal bases, as described below.
- If you have a paid Account with us, we collect and process additional Payment Information on the basis of performing that contract.
Consent:
- We rely on your consent to use your User Personal Information under the following circumstances: when you fill out the information in your user profile; when you decide to participate in a RT training, research project, beta program, or survey; and for marketing purposes, where applicable. All of this User Personal Information is entirely optional, and you have the ability to access, modify, and delete it at any time. While you are not able to delete your email address entirely, you can make it private. You may withdraw your consent at any time.
Legitimate Interests:
- Generally, the remainder of the processing of User Personal Information we perform is necessary for the purposes of our legitimate interest, for example, for legal compliance purposes, security purposes, or to maintain ongoing confidentiality, integrity, availability, and resilience of RT's systems, Website, and Service.
If you would like to request deletion of data we process on the basis of consent or if you object to our processing of personal information, please contact us.

We may share your User Personal Information with third parties under one of the following circumstances:

We share your User Personal Information, if you consent, after letting you know what information will be shared, with whom, and why. Additionally, you may direct us through your actions on RT to share your User Personal Information. For example, if you join an Group, you indicate your willingness to provide the owner of the Group with the ability to view your activity in the Group access log.

With service providers

We share User Personal Information with a limited number of service providers who process it on our behalf to provide or improve our Service, and who have agreed to privacy restrictions similar to the ones in our Privacy Statement by signing data protection agreements or making similar commitments. Our service providers perform payment processing, customer support ticketing, network data transmission, security, and other similar services. While RT processes all User Personal Information in the United States or Europan Union, our service providers may process data outside of the United States or the European Union. If you would like to know who our service providers are, please see our page on Subprocessors.

For security purposes

If you are a member of an Group, RT may share your username, Usage Information, and Device Information associated with that Group with an owner and/or administrator of the Group, to the extent that such information is provided only to investigate or respond to a security incident that affects or compromises the security of that particular Group.

For legal disclosure

RT strives for transparency in complying with legal process and legal obligations. Unless prevented from doing so by law or court order, or in rare, exigent circumstances, we make a reasonable effort to notify users of any legally compelled or required disclosure of their information. RT may disclose User Personal Information or other information we collect about you to law enforcement if required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third parties or the public at large.

Change in control or sale

We may share User Personal Information if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our Website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we made in our Privacy Statement or Terms of Service.

Aggregate, non-personally identifying information

We share certain aggregated, non-personally identifying information with others about how our users, collectively, use RT, or how our users respond to our other offerings, such as our conferences or events.

We do not sell your User Personal Information for monetary or other consideration.

Additional services

Third party applications

There are no third party applications at this time.

How you can access and control the information we collect

If you're already a RT user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting RT Support. You can control the information we collect about you by limiting what information is in your profile, by keeping your information current, or by contacting RT Support.

If RT processes information about you, such as information RT receives from third parties, and you do not have an account, then you may, subject to applicable law, access, update, alter, delete, or object to the processing of your personal information by contacting RT Support.

Data portability

As a RT User, you can always take your data with you. You can download your RT, or you can contact us to request information we have about you.

Data retention and deletion of data

Generally, RT retains User Personal Information for as long as your account is active or as needed to provide you services.

If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile. We retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days of your request. You may contact RT Support to request the erasure of the data we process on the basis of consent within 30 days.

Our use of cookies and tracking

Cookies

RT only uses strictly necessary cookies. Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors.

We use cookies solely to provide, secure, and improve our service. For example, we use them to keep you logged in, remember your preferences, identify your device for security purposes, analyze your use of our service, compile statistical reports, and provide information for future development of RT. We use our own cookies for analytics purposes, but do not use any third-party analytics service providers.

By using our service, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device's ability to accept these cookies, you will not be able to log in or use our service.

We provide more information about on our RT Subprocessors and Cookies RT page that describes the cookies we set, the needs we have for those cookies, and the expiration of such cookies.

DNT

"Do Not Track" (DNT) is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third party tracking services. RT responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you would like to set your browser to signal that you would not like to be tracked, please check your browser's documentation for how to enable that signal. There are also good applications that block online tracking, such as Privacy Badger.

How we secure your information

RT takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information.

RT enforces a written security information program. Our program:

aligns with industry recognized frameworks;
includes security safeguards reasonably designed to protect the confidentiality, integrity, availability, and resilience of our Users' data;
is appropriate to the nature, size, and complexity of RT's business operations;
includes incident response and data breach notification processes; and
complies with applicable information security-related laws and regulations in the geographic regions where RT does business.

In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected Users without undue delay.

Transmission of data on RT is encrypted and HTTPS (TLS) is encrypted at rest.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Our global privacy practices

Ripka Technologies S.L. is the controller responsible for the processing of your personal information in connection with the Service.

Our address is:

Ripka Technologies S.L., Calle Reina 10 - Bajo, Valencia, Spain.

We store and process the information that we collect in the United States or European Union in accordance with this Privacy Statement, though our service providers may store and process data outside the United States or European Union. However, we understand that we have Users from different countries and regions with different privacy expectations, and we try to meet those needs even when the United States does not have the same privacy framework as other countries.

We provide the same high standard of privacy protection--as described in this Privacy Statement--to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. We work hard to comply with the applicable data privacy laws wherever we do business, working with our Data Protection Officer as part of a cross-functional team that oversees our privacy compliance efforts. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.

In particular:

RT provides clear methods of unambiguous, informed, specific, and freely given consent at the time of data collection, when we collect your User Personal Information using consent as a basis.
We collect only the minimum amount of User Personal Information necessary for our purposes, unless you choose to provide more. We encourage you to only give us the amount of data you are comfortable sharing.
We offer you simple methods of accessing, altering, or deleting the User Personal Information we have collected, where legally permitted.
We provide our Users notice, choice, accountability, security, and access regarding their User Personal Information, and we limit the purpose for processing it. We also provide our Users a method of recourse and enforcement.

Cross-border data transfers

RT processes personal information both inside and outside of the United States and European Union and relies on Standard Contractual Clauses as the legally provided mechanism to lawfully transfer data from the European Economic Area, the United Kingdom, and Switzerland to the United States.

How we communicate with you

We use your email address to communicate with you, if you've said that's okay, and only for the reasons you've said that's okay. For example, if you contact our Support team with a request, we respond to you via email.

Depending on your email settings, RT may occasionally send notification emails about new features, requests for feedback, important policy changes, or to offer customer support. We also send marketing emails, based on your choices and in accordance with applicable laws and regulations. There's an "unsubscribe" link located at the bottom of each of the marketing emails we send you. Please note that you cannot opt out of receiving important communications from us, such as emails from our Support team or system emails, but you can configure your notifications settings in your profile to opt out of other communications.

Our emails may contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we're not sending you unwanted email.

Resolving complaints

If you have concerns about the way RT is handling your User Personal Information, please let us know immediately. We want to help. You may contact us with the subject line "Privacy Concerns". We will respond promptly -- within 45 days at the latest.

Dispute resolution process

In the unlikely event that a dispute arises between you and RT regarding our handling of your User Personal Information, we will do our best to resolve it. Additionally, if you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.

Changes to our Privacy Statement

Although most changes are likely to be minor, RT may change our Privacy Statement from time to time. We will provide notification to Users of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page or sending email to the primary email address specified in your RT account.

Contacting us

Questions regarding RT's Privacy Statement or information practices should be directed to our contact us with the subject line "Privacy Concerns".